How To [BKEYWORD: 8 Strategies That Work

This should be fixed. As a work around you can assign the closed captioning toggle on/off to a short cut button on the remote. To do this go into your Settings, then go to Accessibility Settings, then scroll down to Remote Shortcut Options, select Closed Captioning.I've searched all over for a fix and I've read previous posts on this, but I'm not seeing a solution posted. The closed captions keep turning off when I watch DVR recordings and in the Max app. I have ccs turned on both for my cable box and for Max. The xfinity chat bot offers no help and stonewalls.For most of the cable boxes, press A on your remote or settings. If you have the new World Box Remote, try either Menu or Options. (I don't have a World Box Remote.) There will be an option to turn off the captioning. Just follow the screen prompts. Satch. William_M Posts: 1,085 Verified Employee Moderator. August 2022.This should be fixed. As a work around you can assign the closed captioning toggle on/off to a short cut button on the remote. To do this go into your Settings, then go to Accessibility Settings, then scroll down to Remote Shortcut Options, select Closed Captioning.Here's how you go about it. On your TV remote, press "Menu.". Proceed to "Settings" and select the "Accessibility" category. Select "Captions" and then select "OFF" to ...Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …I have 1 more try and if that doesn't work we will take a look at your account. Tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. Press OK to turn Voice Guidance off. Please let us know if this option fixes it or not.Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show.While watching video, press the UP or DOWN on your remote to open the player controls.; Go to the right to highlight the MORE option, and press the center/select button.; Select SETTINGS.; To turn captions ON, press the center/select button on ENG or CC1 for English captions, ESP or CC2 for Spanish captions, or OFF to turn captions OFF.. If captions are not available on the current program ...Change the X1 menu language from the Settings menu. To get to Menu Language Settings: Press the xfinity button on your remote. Use the right arrow or left arrow button on your remote to select the gear icon. Press the OK button on your remote to access the Settings menu. Use the up arrow or down arrow button to highlight Language, then press ...A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.The Large size font that is an option in the settings menu is not large enough. It is hard to believe that a company as large as Comcast does not provide adequite support and options for the visually impaired. sizes are industry standard (options). the short term answer is larger screen or move closer to the screen as well as optician assisted ...In today’s digital age, accessibility is key when it comes to entertainment. Closed captioning has become an essential feature for many viewers, allowing them to fully enjoy their ...Jun 14, 2017 ... Xfinity X1 TV Box – How To Turn Closed Captioning On & Off. Todd's ... Caption on and off on xfinity remote. The Cable Doctor & Crypto educator .....On the Accessibility page, click the ON/OFF switch to turn on CC. On the Settings page, click Accessibility. This inability to turn off closed captioning is a Peacock app killer for me. To set options for CC: On any Xfinity Stream portal page, click the Settings icon (the gear icon ) at the right end of the menu bar at the top of the page.To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Open the Peacock app and click on a show or movie to watch it. Using your finger, gently pull up to see the playback options at the bottom. Click on the icon named “text bubble,” which is, in this case, the subtitles button.Closed captioning still appears on my TV after both disabling it through the setup menus and performing a factory reset. How do I turn off closed captioning? Answer. If closed captioning still appears after disabling the feature on your TV, make sure closed captioning is not enabled on your cable box or other external video device (Blu-ray or ...The Closed Caption display function can only be used with programs that include caption broadcast transmission signals. Take advantage of accessibility shortcuts. Turn on captions using the Smart Remote control. Adjust the position of the captions. Change the size or font color of the CCs. Separate Closed Captions. Reset CC settings.Click English. To turn them back off, follow the same steps but click 'Off' instead. From the Mobile App. Similar to the web browser, follow these steps: Play a show or movie. Tap on the icon in the upper right-hand corner that looks like a chatbox. Tap English. To turn the subtitles back off, select the 'Off' button.Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (106) Relevance. Closed. Closed caption repositioning. Has a solution for this handicap problem been coded? ...Go to "Settings". Scroll down, and tap on Accessibility. Tap on "Subtitles & Captioning". Disable "Closed Captions + SDH". This should allow you to turn Prime Video's Closed Captions off. For Android devices: Go to "Settings". Select Accessibility>Caption preferences. Deactivate "Show captions".rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.126 Messages. 8 years ago. Press Menu on the remote control. Use the right-arrow to scroll to Options on the horizontal-menu bar. Use the down-arrow to select Closed Captioning. Choose the desired CC setting and select Save or Select Done.On your Xfinity XR2 remote, press the xfinity button. - The xfinity button is the rectangular button in the fifth row down on the remote.; Use the arrow buttons to go to Setup in the guide. Then press the OK/Select button.; Use the arrow buttons to go to Audio Setup.Press OK/Select.; Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it off.The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.Reach our specially trained support team between 8 a.m. and 11 p.m. (ET), 7 days a week. Call 855-270-0379 and say "accessibility", send an email, use our accessible chat service, or text "Accessibility" to 266278.Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc.Thank you for sharing that information and the link @andyross! That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the Settings> Accessibility Settings> Closed Captioning ...Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)Thank you so much for reaching out. I completely understand your concerns with the tv not being able to turn the closed captions off. I'll be delighted to assist with this issue. To turn captions off you can try the following: 1. From the Home screen, use the directional pad on the TV Remote and select Settings (All Settings). 2.In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.To manage closed captioning settings right from your TV menu: Press Menu on your U-verse remote. Select Options. Scroll to System, then press OK. Select Closed Captioning and follow the prompts. Once enabled, closed captioning will be displayed on all channels, if available by broadcasters.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …Highlight the “Accessibility” or “Closed Captioning” option and press the OK or select button on your remote control to enter the subtitle settings menu.To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.There are several ways you can set parental controls for the Xumo Play app on X1. Block Xumo Play programming by selecting Settings > Parental Controls > TV Rating Locks > TV-MA. Once locked, a Parental Control PIN is required before you can access the Xumo Play app. You can block access to the Xumo Play app using an Application Lock.Press Back to return to the options panel. Select Play. On some products, audio and subtitle options can be accessed while a TV show or movie is playing: Launch the Netflix app. Select a TV show or movie. While your TV show or movie is playing, press the Up arrow. Select the Dialog icon. Note: If the Dialog icon does not appear, press the Down ...- Press the "CCD" button on the Insignia remote control; this is the fastest way to access the closed-caption settings. Press the button repeatedly to select one of the available captioning options, including turning them on or off.If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...Jul 15, 2021 · While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. 15K Messages. 5 years ago. Press menu on remote -> options -> system -> closed captioning as mentioned above. Turn digital closed captioning off and standard closed captioning closed caption 1. This will lower most (all?) captions on the screen instead of plastering them in the middle. 0.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device."Turn on Closed Captioning." ... Why won't the Voice Remote work with my other Xfinity TV Boxes? Once your Voice Remote is paired to a TV Box, it's uniquely paired and won't control other Xfinity TV Boxes unless paired with another box. Note: The voice recognition feature is not supported on RNG150 X1 TV Boxes.Press the Menu button on the Vizio remote, usually located above the navigation rockers in the device’s upper section, to activate the subtitles. Use the arrows to reach the Closed Captions ...Use subtitles and captioning in the Apple TV app. If you prefer specific accessible captions, such as subtitles for the deaf and hard of hearing (SDH), you can set the Apple TV app to show them instead of standard subtitles and captions. You can also customize the look of subtitles and captions. Note: Not all videos include closed captions.3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what's being said. Mostly on MeTV, but on many other channels. I've done everything that's been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I'm paying for cable, and ...Press and hold the Setup or Set button on your remote until the light at the top turns green or flashes twice, depending on your remote model. Enter the component code for the device you're ...A new window with the closed captioning settings will appear on your TV screen. Just select the "OFF" option using your remote control to disable subtitles on your Sceptre TV. You can also use the settings menu to turn off subtitles. Go to the "Audio & Subtitles" section and uncheck the "Subtitles" box. Once you have completed these ...Turn audio description on from the Accessibility Settings menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.. The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the right-hand side of the menu.Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...Feb 10, 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.How to turn on Subtitles or Closed captions on HBO Max on Samsung QLED 4K TV.If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...If you need assistance with closed captioning, you may contact us via email at [email protected], call us at 1.800.888.1300 or send a fax to 605.271.1986.For written inquiries, please contact Scott Anderson, General Counsel, 3901 N. Louise Avenue, Sioux Falls, SD, 57107.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you love even ...Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled "Enable Subtitles" or "Display Subtitles". To turn off the subtitles, select the "Disable" or "Off" option. This will disable the display ...To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee....